We process orders quickly, typically within 1-2 business days. Once processed, your order will be shipped out promptly.

You will receive an email with your tracking information as soon as your order has been shipped. This email will include a tracking number and a link to track your package.

Delivery times vary based on your location. Generally, orders take between 3-10 business days to arrive after being shipped. Please refer to your tracking information for the most accurate delivery estimates.

We use a variety of reputable shipping carriers, including FedEx, UPS, and DHL, to ensure your order arrives safely and on time.

Yes, we offer free shipping on all orders over $699 within the contiguous 48 states.

At this time, we only ship within the United States. We are working on expanding our shipping options to include international destinations in the future.

Yes, we offer a 14-day return and exchange policy. If you are not satisfied with your purchase, you can return it within 14 days for a refund or exchange. Please refer to our Returns and Exchanges page for more details.

If a product you want is out of stock, you can sign up to be notified when it is back in stock. Simply click the "Notify Me" button on the product page and enter your email address.

If your product arrives damaged, please contact our customer service team immediately at info@ampedupscooters.com or call us toll-free at (866) 941-4067. We will assist you with a replacement or refund. We also ask that the customers take a photo of the product as it arrives before opening the package.